Can you tell us what facts were manipulated?
i did previously start a reply in which I said the same as Rosko - Would need more info really.
I will say, though, that I might know where you're coming from with this.. There are still the odd suppliers whom only import one particular system, manufactured in one particular country, and some of those might be inclined to hype their particular system.
Years ago when in the UK we only really often saw Prins / BRC / AEB based systems, there were AEB based system suppliers who would say their AEB ECUs were better than the competition's AEB ECU's. I remember years ago (when all parts were more expensive) needing to replace a particular branded AEB ECU which was out of warranty, and since I was aware that most branded AEB ECUs would do the job I phone around all the AEB system suppliers. Their prices differed substantially. When I asked each why this was the case some would say theirs were cheaper because they had negotiated a better deal with the supplier, some would say their ECU's were better (then struggle to explain why), some would say 'we are aware they are the same unit, our customers are prepared to pay more for our brand because they have gotten used to fitting our equipment including injectors / reducers / ECUs, we have to pay our suppliers more for what we know is the same equipment, just the way it is. Had to admire the honesty of some more than others.
At one time most installers here might have advised against a Polish system, and probably with some justification. These days if many of us same installers were asked 'what is better an Italian or Polish system', before giving an honest reply we might have to ask 'Which Italian and which Polish system'.
When it comes to clarity and evasiveness though, I think impressions can boil down to what questions are asked. Some suppliers import many systems from multiple countries of manufacture. They may know the spec of these systems and capabilities etc very well, but ask them an overly simple question like 'what colour wires connect to the switch on system X' and they might not know without checking... Doesn't mean they're being unclear, evasive or don't know their stuff, though. The same supplier might consider switch wire colours obvious to anyone fitting the system, including himself, and not bother memorising them.. A pro wouldn't ask such a question but might ask a more techy question which the supplier could answer immediately - The pro might get a completely different impression from a supplier than a DIYer.
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